When you access or use this Luxe Aura Jewelry website, you consent to be bound by these Terms and Conditions. If you do not accept any of the conditions set forth herein, please refrain from using our website or services.
Luxe Aura Jewelry has the right to make changes, amend, or update these Terms and Conditions at any time and without notice. Such changes will be displayed on this page, and the “Effective Date” at the top of the page will be updated accordingly.
1. General Terms
These Terms and Conditions govern your use of the Luxe Aura Jewelry website, including all products, services, and content provided. By using our website, you warrant and represent that you have the legal capacity to enter into binding contracts under applicable law and that you have the capacity to accept these terms.
2. Products and Availability
Although we take every precaution to make sure the product descriptions, prices, and availability on our website are accurate, we do not warrant that all products will be in stock or that information is free from errors.
Luxe Aura Jewelry reserves the right to limit or refuse any order based on availability, errors in pricing, or other issues. If an order cannot be fulfilled, we will notify you promptly and either cancel the order or offer a suitable alternative.
3. Order Process
a) Placing an Order
When you order on our site, you make an offer to buy the products you have chosen. Once we have received your order, we will confirm your order by email with the details of your order. This email is not an acceptance of your offer but is a notification to you that we have received your order.
b) Order Acceptance
Luxe Aura Jewelry only accepts your offer to buy when we have processed your order and accepted the payment. We also have the right to cancel an order at any time due to reasons like availability, price discrepancies, or mistakes in your order.
4. Payment
All prices quoted on our website are in [Currency], and payment is to be made in full upon purchase. We also accept a variety of payment methods, such as credit cards, debit cards, and third-party payment systems like PayPal.
In the event that we cannot process your payment due to any reason, we may cancel your order and inform you accordingly.
5. Shipping and Delivery
a) Shipping Methods and Fees
Luxe Aura Jewelry sends packages with numerous shipping options available depending on your location. You will be charged shipping fees during checkout, and we will alert you to additional charges. At present, we ship to [list of countries or regions].
Delivery time depends on the shipping method used and where you are. Our delivery times are estimates and might be delayed by external conditions such as customs, weather, or carrier delays.
b) Order Tracking
After your order has shipped, we will email you tracking information so you can track the status of your shipment.
6. Returns and Refunds
a) Return Eligibility
We offer returns within 30 days of the date of order. To be eligible for return, the product must be unused, in original condition, and in its original packaging with all tags intact.
b) Return Process
To return a product, kindly contact our customer care department at info@shopluxeaurajewelry.com to initiate a Return Authorization Number (RAN). The returned products should have this number on them for processing.
c) Refunds
Refunds are made to the original payment method after we have received and checked the returned products. Kindly note that shipping charges are not refundable unless the return is because of a defect or an error on our part.
d) Exclusions
Some items, such as personalized jewelry, final sale items, and clearance products, are non-returnable.
7. Intellectual Property
The materials on this site, including logos, text, images, graphics, and other content, are owned by Luxe Aura Jewelry or its licensors and are protected by copyright, trademark, and other intellectual property rights. You may not use, reproduce, or distribute any of these materials without specific written permission from Luxe Aura Jewelry.
8. User Accounts
To make a purchase, you might have to register with us on our website. Through registration, you confirm that you will provide correct, current, and complete information and keep your account information secure.
You will be liable for all uses of your account under our Terms and Conditions. In case you think that your account has been accessed by an unauthorized person, you have to report to us without delay.
9. Limitation of Liability
To the maximum extent permitted by law, Luxe Aura Jewelry and affiliates will not be responsible for indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use our products or services, including damages pertaining to product defects, delays, or problems of delivery.
10. Warranty Disclaimer
Luxe Aura Jewelry merchandise is offered “as is” and without warranties, except as specifically stated in these Terms. We disclaim all representations and warranties of any kind, express or implied, with respect to the quality, reliability, or fitness of our merchandise for your requirements.
11. Indemnification
You undertake to indemnify and keep Luxe Aura Jewelry free from any claims, damages, or costs which may arise out of your use of the website, your purchase of products, or a breach of these Terms and Conditions.
12. Privacy Policy
Through using our website, you agree to the collection, use, and sharing of your personal information as outlined in our Privacy Policy.
13. Governing Law
These Terms and Conditions shall be construed in accordance with the laws of the [State/Country] and without consideration to its principles of conflict of laws. Any proceeding or action under these Terms shall be conducted in the relevant jurisdiction.
14. Dispute Resolution
In case of a dispute, you undertake to first try to settle the dispute informally by contacting Luxe Aura Jewelry customer service. If informal settlement is not feasible, you undertake to settle any dispute by binding arbitration, with an impartial third party.
15. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Luxe Aura Jewelry
Email: info@shopluxeaurajewelry.com
Phone: +1-(309) 992-8021
